Effective Communication
Deaf to Drive
By Daniel P. Cox
Heights
Driving School
5241 Wilson
Mills Rd.
Highland Hts. OH 44143
e-mail: laser90@wowway.com
The success of providing effective communications to a person with hearing loss in the classroom and the vehicle is determined by focusing on three main areas: the environment, the student and the parents. The following is a guide to assist you in teaching the deaf in the classroom and vehicle.
The Environment: The deaf student in the classroom will be relying on their residual hearing, speech reading (lip reading), your lesson preparations, and your visual and writing cues to understand the lesson that day.
Residual Hearing: The student that relies on residual hearing will find it very difficult if the room has a lot of surface areas that reflect sound. Reduce the sound by putting fabric on the walls and carpet on the floor. The use of an auxiliary audio enhancement device can also be used.
Speech Reading: In order for a deaf student to effectively follow the lesson you must be aware of the students position in the classroom. Seat the deaf student in a location where they can clearly see you. There are several adjustments you must make to ensure effective communication: stay away from windows, never speak while turned away from the students, such as while writing on the board, and keep your hands away from your face. These adjustments may seem minor but are important to the student with hearing loss. Following these simple instructions will increase your communication.
Lesson Preparations: It is also important to provide the deaf student an outline prior to each class. An outline will make it easer for the student to follow the lesson and the student will become familiar with any new terms that may be taught prior to class. Write a brief outline containing the major concepts on the board at the beginning of class for the deaf student to follow as you move from one topic to the other. These visual cues will assist the deaf student and will aid in lesson comprehension. If possible avoid discussion groups, as it is difficult for most deaf students to follow and participate, and therefore should be avoided if possible.
The Student: To
provide effective communication to a deaf student in the classroom, it will be important
to have a pre-enrollment interview with the parents to find out in details the abilities
and limitation of the students enrolling in the program.
The instructor must also assess and understand the students abilities. This can be done with the aid of the parents
during the pre-enrollment interview and having the instructor test and observe the deaf
student in the classroom.
The Assessment: The assessment of the deaf student should be done before they enter the classroom. Some of the questions that should be asked during the assessment are: does the student speech read? Sign? Have they been mainstreamed? Are they profoundly deaf or do they have some residual hearing? If they do have some residual hearing, ask if they have any devices they can use to assist them in hearing during the lessons.
Classroom Involvement: A deaf student will experience classroom fatigue faster than the hearing student since the deaf student has to work to follow the lesson. To reduce classroom fatigue it is important to use workbooks and take breaks. Its also important to remember that a deaf student may be self-conscious; therefore, it is important not to draw attention to their disability, such as making the deaf student read out loud or using the deaf students hearing impairment as a way to keep the class quiet. Be aware that a deaf student may have mastered the art of looking like they understand what youre telling them but in reality they are confused, lost and need further instruction. It is important to provide worksheets and a test at the end of each lesson to make sure you have been effective in your communication.
The Parents: Because driving lessons require skill, it is imperative that the parents are involved. Use the parents as a resource for accessing what the deaf student will need prior to class. Regular contact should be made throughout the drivers training course to gain feedback as to how the student is progressing and if the deaf student is comfortable in the classroom. Provide the parents with resources such as articles, handouts, and videos for their review with the student to provide any necessary clarification of the lesson.
The uniqueness of the vehicle environment presents a few added issues that need to address to ensure effective communication is being provided to the student. It is essential to prepare prior to going on the road. Instruction in the vehicle will incorporate all the concepts previously discussed, plus the use of a note pad and the set of hand control signals included with this handout.
The Environment: Like the classroom, the vehicle should be free from noise. This will be important if the deaf student is relying on residual hearing to follow your directions. Rolling up the windows and turning off the radio are a few simple things you can do to cut down on unnecessary noise.
Lesson Preparation: A note pad, pen, and a predetermined route should be organized prior to each lesson in the vehicle. Before the start of each road lesson, the instructor should show the student the hand signals the instructor will be using throughout the lesson indicating increase or decrease speed, right turn or left turn, or the sign that the student is doing a good job. In addition to the hand signs, the deaf student should understand that they should proceed straight at intersections and cross streets unless instructed differently. Establishing the communication tools from the beginning of the lesson will lead to effective communication.
The Student: Again, to provide effective communication to a deaf student in the vehicle, the instructor must assess and understand the students abilities. This can be done with the aid of the parents, testing and observing the deaf student in the vehicle.
The Assessment:
In addition to the questions the instructor asked to determine the needs of the
student in the classroom, it will be important to find out in detail if the student has
any limitations that would affect their ability to drive a vehicle.
The Hand Signals: (Click on link) Eight Hand Signals
The Parents: Because driving lessons require
skill, it is imperative that you develop an easy program the parents can follow at home
with their own vehicle. Regular contact should be made throughout the drivers training
course to gain feedback as to how the student is progressing with their driving skills and
if there is a need for additional help. Provide the parents with tips as to where and when
they should practice in the vehicle.
Driver education offers us a unique environment to teach skills that will be utilize by the student for the rest of their lives. Using these tips will not only help foster effective communication in the classroom and on-the-road, but will be a blue print for the parent and the student to safely continue their driving skill development.
The U.S. Equal Employment Opportunity Commission
Q. What are public accommodations?
A. A public accommodation is a private entity
that owns, operates, leases, or leases to, a place of public accommodation. Places of
public accommodation include a wide range of entities, such as restaurants, hotels,
theaters, doctors' offices, pharmacies, retail stores, museums, libraries, parks, private
schools, and day care centers. Private clubs and religious organizations are exempt from
the ADA's title III requirements for public accommodations.
Q. Will the ADA have any effect on the eligibility criteria used
by public accommodations to determine who may receive services?
A. Yes. If a criterion screens out or tends to
screen out individuals with disabilities, it may only be used if necessary for the
provision of the services. For instance, it would be a violation for a retail store to
have a rule excluding all deaf persons from entering the premises, or for a movie theater
to exclude all individuals with cerebral palsy. More subtle forms of discrimination are
also prohibited. For example, requiring presentation of a driver's license as the sole
acceptable means of identification for purposes of paying by check could constitute
discrimination against individuals with vision impairments. This would be true if such
individuals are ineligible to receive licenses and the use of an alternative means of
identification is feasible.
Q. Does the ADA allow public accommodations to take safety
factors into consideration in providing services to individuals with disabilities?
A. The ADA expressly provides that a public
accommodation may exclude an individual, if that individual poses a direct threat to the
health or safety of others that cannot be mitigated by appropriate modifications in the
public accommodation's policies or procedures, or by the provision of auxiliary aids. A
public accommodation will be permitted to establish objective safety criteria for the
operation of its business; however, any safety standard must be based on objective
requirements rather than stereotypes or generalizations about the ability of persons with
disabilities to participate in an activity.
Q. Are there any limits on the kinds of
modifications in policies, practices, and procedures required by the ADA?
A. Yes. The ADA does not require modifications
that would fundamentally alter the nature of the services provided by the public
accommodation. For example, it would not be discriminatory for a physician specialist who
treats only burn patients to refer a deaf individual to another physician for treatment of
a broken limb or respiratory ailment. To require a physician to accept patients outside of
his or her specialty would fundamentally alter the nature of the medical practice.
Q. What kinds of auxiliary aids and services are
required by the ADA
to ensure effective communication with individuals with hearing or vision impairments?
A. Appropriate auxiliary aids and services may
include services and devices such as qualified interpreters, assistive listening devices,
notetakers, and written materials for individuals with hearing impairments; and qualified
readers, taped texts, and brailled or large print materials for individuals with vision
impairments.
Q. Are there any limitations on the ADA's auxiliary aids requirements?
A. Yes. The ADA does not require the provision of
any auxiliary aid that would result in an undue burden or in a fundamental alteration in
the nature of the goods or services provided by a public accommodation. However, the
public accommodation is not relieved from the duty to furnish an alternative auxiliary
aid, if available, that would not result in a fundamental alteration or undue burden. Both
of these limitations are derived from existing regulations and caselaw under section 504
of the Rehabilitation Act and are to be determined on a case-by-case basis.
Q. Will a bookstore be required to maintain
a sign language interpreter on its staff in order to communicate with deaf customers?
A. No, not if employees communicate by pen and
notepad when necessary. .
Q. Does the ADA permit an individual with a disability to sue a
business when that individual believes that discrimination is about to occur, or must the
individual wait for the discrimination to occur?
A. The ADA public accommodations provisions
permit an individual to allege discrimination based on a reasonable belief that
discrimination is about to occur. This provision allows a person who uses a wheelchair to
challenge the planned construction of a new place of public accommodation, such as a
shopping mall, that would not be accessible to individuals who use wheelchairs. The
resolution of such challenges prior to the construction of an inaccessible facility would
enable any necessary remedial measures to be incorporated in the building at the planning
stage, when such changes would be relatively inexpensive.
Q. When are the public accommodations
provisions effective?
A. In general, they became effective on January
26, 1992.
Q. How will the public accommodations
provisions be enforced?
A. Private individuals may bring lawsuits in
which they can obtain court orders to stop discrimination. Individuals may also file
complaints with the Attorney General, who is authorized to bring lawsuits in cases of
general public importance or where a "pattern or practice" of discrimination is
alleged. In these cases, the Attorney General may seek monetary damages and civil
penalties. Civil penalties may not exceed $50,000 for a first violation or $100,000 for
any subsequent violation.
Resources
Deaf WWW: Articles on a variety of deaf issues and useful links on many subject areas.
Web: www.deafwww.com
Registry of Interpreters for the deaf worldwide:
Web: www.rid.org
Address: 333 Commerce Street, Alexandria, VA 22314
Phone 703-838-0030 Voices, 703-838-0459 TTY
National Association of the Deaf: Information on Deaf programs, A.S.L, deaf culture and Community.
Web: www.nad.org
Address: 814 Thayer Ave. Silver Springs, MD 20910
Phone: 301-587-1788 Voices, 301-587-1789 TTY
Audio Enhancement: AT-37 Wireless Assistive listening Systems
Address: Audio Enhancement
12613 South Redwood Rd. Riverton, UT 84065
Phone: 1-800-383-9362
Blinker Buddy: Turn Signal reminder with visual and audible notification.
Address: ADCO Hearing Products, Inc.
5661 South Curtice Street
Littleton, CO 80120
Web: www.adcohearing.com
Phone: 1-800-726-0851
Emergency Response System: Early detection of emergency vehicle
Address: ADCO Hearing Products, Inc.
5661 South Curtice Street
Littleton, CO 80120
Web: www.adcohearing.com
Phone: 1-800-726-0851
Americans with Disabilities Act Information line
Phone: 1-800-514-0301, 1-800-514-0383 (TDD)
U.S. Equal Employment Opportunity Commission (ADA)
Web: www.usdoj.gov/crt/ada/aandaeng.htm
U.S. Department of Education FREE Captioned films program.
Web: www.cfv.org
Video Captioning
Ccmaker-G&G Video
1030 Congress St.
Portland, Me 04102
Web: www.ccmaker.com
Phone: 1-800-527-0551Voice, 207-733-0316 TTY